Acnevelle And Clarity


I have started recently taking the Acnevelle tablets.

Initially I took 2 per day for 4 days then started noticing a tingling feeling on my face. I stopped it for 4 days and the tingling went away.
I have now noticed bald patches on my beard line. Last night I took my 1st tablet after the 4 days and 2 bald patches have shown up.

Also, noticed serious dryness on my lips and cracking.

I only have the Acnevelle tablets, the Clarity Cleanser and HelioCare Gel.

Is this normal?

Submitted by Krinesh Maharaj on 25 April 2013


Thank you so much for bringing this under my attention. I must be honest and say this is the very first time that I have had feedback like this regarding these products. I have contacted Lamelle to see if any other cases like this have been reported and it would seem you are the first! I’ve had a talk with the experts at Lamelle and the general consensus, and I must agree, is that there must be an ingredient to which you have some sort of sensitivity or possibly even a mild allergy. You should certainly not be getting bald patches from any of these products. What I would suggest is that you start to use the products one by one. So JUST use the cleanser and your Heliocare gel and NOT the tablets, and see if the problem persists. If everything is fine, then we know it’s the tablets that contain something to which you are sensitive. Won’t you PLEASE give me feedback so we can follow-up on you and see how you’re doing?

Want to ask a question? Sign in here sign up now

More Questions

Question from beautybuzz


Hi Dr Maureen, I am in my late 30’s and am wanting to find out regarding the under eye. I use makeup 6 days a week and found that under the eye its starting to sink in. I heard that collagen plays an important role, can you recommend anything to plump It out, its not extreme I just want to take preventative measures before its too late.

View the answer

| Submitted by Beautybuzz on 29 October 2018

From Masoodah Ebrahim


I’ve been suffering from acne my entire teen and tween years, at some point in my teens it got to a state whereby it was classified as severe acne and put on a very strong dosage of Roacuttane… thankfully it’s cleared with normal breakouts when it’s that time of the month. My main issue is I can never find a product that agrees with my skin or that actually clears up the oiliness and dry patches. Is there a skin care regiment that I can follow or a product that can help? PS: I’m exceptionally hairy as well and low threshold for pain.

View the answer

| Submitted by Masoodah Ebrahim on 25 September 2018

From Jennifer89 Bhabha


Hey, is it possible to remove white spots on the face caused by chemical peels?

View the answer

| Submitted by Jennifer89 Bhabha on 23 August 2018

From Patrick Howles


I have oily skin and get breakouts, but my main concern is my pores. They are fairly noticeable and I’m really not happy with them. Will regular facials help and what kind should I do?

View the answer

| Submitted by Genevieve Huntress Beukes on 9 July 2018

Question from Lizelle Lloyd


Hi Dr Maureen,

I am a 31 yr old mother with very limited time for skincare routine. I have recently been diagnosed with scalp atopic dermattis and have been put on a course of antibiotics for a full month. Ive only had severe cases after all three of my pregnancies with my last one been 8 months ago. How can I prevent this from returning and what products would you recommend for my scalp-keep in mind I have very curly ethic hair making it very difficult to use some products as I need extra moisture and conditioner for my hair. I have also recently noticed a mild case of eczema on my breast-making breastfeeding quite challenging.

Please help :)

View the answer

| Submitted by Lizelle Lloyd on 9 July 2018

BeautySouthAfrica - your pre-shop stop for all things beauty is South Africa’s most comprehensive online beauty magazine and your pre-shop stop for product information and reviews. From the latest international make-up trends to the hottest new products on the market, we offer insights into the glamorous world of beauty. Join like-minded beauty fanatics in our loyalty program and earn points, trial beauty products and share your experiences.

Become a beauty addict!

Get great deals and climb the ladder to a Gold Star!


Sign In