Privacy policy

  1. Introduction

We are Beauty South Africa (Pty) Ltd (Registration Number: 2020/473863/07) and this is our plan to protect your privacy. We respect your privacy and take the protection of your personal data seriously. In this document we describe the way in which we collect, store, use, and protect data that can be associated with you or another specific natural or juristic person.

The website referred to in this document is

  1. Audience

This policy applies to you if you are:

  • a visitor to our website;
  • an entrant of one of our competitions;
  • a subscriber to our newsletter;
  • a follower on any of our social media channels (Facebook, Twitter, Instagram, Pinterest, Google+, LinkedIn).


  1. Personal data

3.1. Included. Personal data includes:

  • certain information that we collect automatically when you visit our website;
  • certain information collected on registration (see below);
  • certain information collected on submission; and
  • optional information that you provide to us voluntarily (see below);


3.2. Excluded. Personal data excludes:

  • information that has been made anonymous so that it does not identify a specific person;
  • permanently de-identified information that does not relate or cannot be traced back to you specifically;
  • non-personal statistical information collected and compiled by us; and
  • information that you have provided voluntarily in an open, public environment or forum including any blog, chat room, community, classifieds, or discussion board (because the information has been disclosed in a public forum, it is no longer confidential and does not constitute personal information subject to protection under this policy).


3.3. Common examples. Common examples of the types of personal data which we may collect and process include your:
identifying information – such as your name and surname. We will never ask for your identification number;
contact information – such as your email address or contact number;
address information – such as your physical or postal address, but only in the instance of you having won a competition on our website and the prize needs to be shipped to you;
demographic information – we will never require you to provide us with your gender or marital status.

3.4. Sensitive personal data. Depending on the goods or services that you require, we may also collect sensitive personal data including your:
financial information – such as your bank account details;
professional information – such as your profession, professional registration number; or
employment information – such as the name and address of your employer or institutional affiliation.
No sensitive personal information is required from the visitors to our website. We will never ask you for your bank account details, your profession or your employment details.

  1. Acceptance

4.1. Acceptance required. You must accept all the terms of this policy when you use our website, then you may not use the website.

4.2. Deemed acceptance. By accepting this policy, you are deemed to have read, understood, accepted, and agreed to be bound by all of its terms.

  1. Changes

We may change the terms of this policy at any time by updating this web page. We will notify you of any changes by placing a notice in a prominent place on the website, or by sending you an email detailing the changes that we have made and indicating the date that they were last updated. If you do not agree with the changes, then you must stop using the website. If you continue to use the website following notification of a change to the terms, the changed terms will apply to you and you will be deemed to have accepted those updated terms.

  1. Collection

6.1. On registration. Once you register on our website, you will no longer be completely anonymous to us. You will provide us with certain personal data. This personal data may include, where appropriate:
your name and surname;
your email address;
your telephone number (in the event of you entering a competition);
your postal address or street address (in the event of you having won a competition);
your username and password.

We will use this personal data to fulfil your account, provide additional services and information to you as we reasonably think appropriate, and for any other purposes set out in this policy.

6.2. From browser. We automatically receive and record Internet usage information on our server logs from your browser, such as your Internet Protocol address (IP address), browsing habits, click patterns, version of software installed, system type, screen resolutions, colour capabilities, plug-ins, language settings, cookie preferences, search engine keywords, JavaScript enablement, the content and pages that you access on the website, and the dates and times that you visit the website, paths taken, and time spent on sites and pages within the website (usage information). Please note that other websites visited before entering our website might place personal data within your URL during a visit to it, and we have no control over such websites. Accordingly, a subsequent website that collects URL information may log some personal data.

6.3. Cookies. We will not place small text files called ‘cookies’ on your device when you visit our website or use our application.

6.4. Third party cookies. Some of our business partners use their own cookies or widgets (a small interface component that allows a user to perform a function or access a service) on our website. We have no access to or control over them. Information collected by any of those cookies or widgets is governed by the privacy policy of the company that created it, and not by us.

6.5. Web beacons. Our website may contain electronic image requests (called a single-pixel gif or web beacon request) that allow us to count page views. Any electronic image viewed as part of a web page (including an ad banner) can act as a web beacon. Our web beacons do not collect, gather, monitor or share any of your personal data. We merely use them to compile anonymous information about our website.

6.6. Optional details. You may also provide additional information to us on a voluntary basis (optional information). This will only be required when you enter competitions, respond to surveys, or otherwise use the optional features and functionality of our website.

6.7. Recording calls. We will never monitor or record any telephone calls that you make to us.

6.8. Purpose for collection. We may use or process any goods information, services information, or optional information that you provide to us for the purposes that you indicated when you agreed to provide it to us. Processing includes gathering your personal data, disclosing it, and combining it with other personal information. We generally collect and process your personal data only for the purposes of shipping a prize in the event of you having won a competition on our website.

6.9. Consent to collection. We will obtain your consent to collect personal data in accordance with applicable law when you provide us with any registration information or optional information.

  1. Use

7.1. Our obligations. We may use your personal data to fulfil our obligations to you.

7.2. Messages and updates. We may send administrative messages and email updates to you about the website or the application. We may wish to provide you with information about new products advertised on our website or services in which we think you may be interested. This means that in some cases, we may also send you primarily promotional messages. We will not send you promotional messages unless you have chosen to opt-into them. However, we may send you one message asking you to opt-into promotional messages without you having opted-into promotional messages.

7.3. Targeted content. While you are logged into the website or application, we may display targeted adverts and other relevant information based on your personal data. In a completely automated process, computers process the personal data and match it to adverts or related information. We never share personal data with any advertiser, unless you specifically provide us with your consent to do so. Advertisers receive a record of the total number of impressions and clicks for each advert. They do not receive any personal data. If you click on an advert, we may send a referring URL to the advertiser’s website identifying that a customer is visiting from the website. We do not send personal data to advertisers with the referring URL. Once you are on the advertiser’s website however, the advertiser is able to collect your personal data.

  1. Disclosure

8.1. Regulators. We may disclose your personal data as required by law or governmental audit.

8.2. Law enforcement. We may disclose personal data if required:
by a subpoena or court order;
to comply with any law;
to protect the safety of any individual or the general public; and
to prevent violation of our customer relationship terms.

8.3. No selling. We will not sell your personal data. No personal data will be disclosed to anyone except as provided in this privacy policy.

8.4. Marketing purposes. We may disclose aggregate statistics (information about the customer population in general terms) about the personal data to advertisers or business partners.

8.5. Employees. We may need to disclose personal data to our employees that require the personal information to do their jobs. These include our responsible management, human resources, accounting, audit, compliance, information technology, or other personnel. Any of our employees or personnel that handle your personal data will have signed non-disclosure and confidentiality agreements.

8.6. Change of ownership. If we undergo a change in ownership, or a merger with, acquisition by, or sale of assets to, another entity, we may assign our rights to the personal data we process to a successor, purchaser, or separate entity. We will disclose the transfer on the website. If you are concerned about your personal data migrating to a new owner, you may request us to delete your personal data.

  1. Security

We take the security of personal data very seriously and always do our best to comply with applicable data protection laws. Our hosting company will host our website in a secure server environment that uses a firewall and other advanced security measures to prevent interference or access from outside intruders. We authorize access to personal data only for those employees who require it to fulfil their job responsibilities. We implement disaster recover procedures where appropriate.

  1. Accurate and up to date

We will try to keep the personal data we collect as accurate, complete and up to date as is necessary for the purposes defined in this policy. From time to time we may request you to update your personal data on the website. You are able to review or update any personal data that we hold on you by accessing your account online, emailing us, or phoning us. Please note that in order to better protect you and safeguard your personal data, we take steps to verify your identity before granting you access to your account or making any corrections to your personal data. Throughout your interaction with us you retain the right to rectify personal data that is incorrect or inaccurate.

  1. Retention

We will only retain your personal data for as long as it is necessary to fulfil the purposes explicitly set out in this policy, unless:
retention of the record is required or authorised by law; or you have consented to the retention of the record.
During the period of retention, we will continue to abide by our non-disclosure obligations and will not share or sell your personal data. We may retain your personal data in physical or electronic records at our discretion.

  1. Updating or removing

You may choose to correct or update the personal data you have submitted to us, by unsubscribing and then enter into a new subscription to the newsletter with your new email address.

  1. Data breaches

We will notify our customers of any confirmed data breaches that has occurred. It is our customers’ responsibility to notify relevant supervisory authority and any affected data subjects of the data breach.

  1. Limitation

We are not responsible for, give no warranties, nor make any representations in respect of the privacy policies or practices of linked or any third-party websites.

  1. Enquiries

If you have any questions or concerns arising from this privacy policy or the way in which we handle personal data, please contact us.


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