I personally LOVE this product, it’s literally the only lip balm that has helped me with the chapping of my lips. When applied, it burns quite a bit but as you use it often, it doesn’t burn that much. It doesn’t have a nasty smell to it, I actually apply it before bed and allow it to repair during the night, when I get up my lips are as soft as butter and all the dry pieces then fall off. I have seen results in a week but I have continued using it up until this day to maintain how lovely my lips look and feel.