I never really understood what protein packs are suppose to do for a persons hair until I used this product. As a black girl I knew that treatments are good for our ethnic hair, but I could never feel any difference. Until I stumbled across this product. I washed my hair, applied the Palmers Protein Pack and put a plastic cap over my hair for an hour. The results were amazing, I had soft coconut smelling hair. My hair is natural, soft and natural hardly go in the same sentence when it comes to my hair. However after using the Palmers Protein Pack, my hair was soft and it really felt moisturized. The only downside is when I go into a store and I don’t find it, now that really messes up my mood , because I simply cannot use another treatment for my hair. This is it! Full stop!